The reservation will be confirmed by the hotel after at least 50% deposit and/or the full amount fo room fee is made. The bookings for many rooms are confirmed once all of room fees are paid. In High Season period (December 1st - January 31st) the hotel confirms the bookings with the full amount payment in advance only.
Please make all payment once check-in with Thai Baht cash, bank transfer, Thai credit card (3% surcharge fee), Thai Debit card (1% surcharge fee), and International credit card (no surcharge fee).
Please present your Thai ID card, driving license or Passport upon check-in.
The hotel does not permit unregistered guest to access to the room. If found, the hotel reserves the right to cancel the room with no refund.,
The hotel check-in time is between 14.00 - 22.30 hrs.
According to the bookings via online agents such as Agoda, Booking.com, Expedia, Hotels.com, Travelokd, the reservation will be cancelled with no doposit refund if no show within 22.00 hrs. of the arrival date. If the hotel do not get contacted from guests to confirm their arrival and/or the hotel cannot contact guests, the reservation will be cancelled with no refund as well.
Check-out time is before 12.00 hrs. (Noon)
Early check-in and late check-out request shoule be informed the reception in advance.
In case of late check-out, additional charges will be applied as 100 Baht/hour/room. An over 15 minutes will be charged for 1 hour. Late check-out after 17.00 hrs. will be charged for 1 night fee.
Please return the room's key upon check-out.
The hotel reserves the right to refuse the guest entry and accommodation if the hotel ressonably considers that the guest is behaving in a threatening, abusing or unacceptable manners.
Smoking in the hotel is prohibited. Vilation of the prohibition is subject to minimum fine 2,000 Baht / room.
Cooking with any kind of stoves in not allowed in the property, both inside and outside the hotel room. Heating up food with the microwave oven provided for guests is the exception. Violation of the prohibition is subject to minimun fine 2,000 Baht / room.
14.1 Standard Twin Room and Standard Double Room 2 Adults / Room 14.2 Standard Triple Room 3 Adults / Room 14.3 Studio Room 2 Adults / Room 14.4 Suite Room 2 Adults / Room 14.5 Deluxe Room 3 Adults / Room 14.6 Family Room 4 Adults / Room 14.7 Guests must inform the hotel for any additional guests. The hotel will charge 100 Baht /person / night for additional guests. (No extra beddings) 14.8 Visitors are allowed to stay in the guest room until 21.00 hrs. Extra person charge will be 100 Baht / person / night. 14.9 In case that guests did not inform the hotel about their additional guests, the hotel reserves the right to charge 200 Baht / person as the additional guest is found. 14.10 All children under 10 years old stay for free when using existing beddings. 14.11 All children above 11 years old for maximum 1 person per room will be charged 100 Baht when using existing beddings. 14.12 A child using an extra sofa or extra bed will be charged same rate as an extra bed (200 Baht). 15. Extra bed Policies; 15.1 Maximum extra bed is 1 bed per room for Standard Double room, Studio room, Deluxe room and Family room. 15.2 Extra bed fee is 200 Baht / person/ night. 15.3 The hotel will charge the extra bed fee before check-in or before using. 16. Pet Policies; 16.1 All kinds of pers are not allowed in the hotel. 16.2 If the hotel does not receive any in advance notice for pets, the hotel reserves the right to refuse the guest travelling with pets. Also, the deposit shall not be refunded. 17. Please do not disturb other hotel guests by excessive noises in hotel area. If found, the hotel reserves the right to requre the guest to leave with no refund. 18. The hotel shall not be held responsible for the damage or loss of any property owned by the guest or anyone connected to the guests stay at the hotel. 19. Guests are liable for any damage to the hotel room, furnishings, fittings and equipment by any act or omission of the guest and guest's visitor. All damages will be charged as list in the room amenities and equipment items. Others will be held on hotel consideration. 20. The hotel reserves the right to request the guests to leave with no refund and charge for the cost of replacing any items that are removed from the room. The charge will be the full replacement amount of the missing item. 21. Property that is left behind in the guest rooms will be kept for 180 days. All unassigned property will be forwarded to a charity or disposed of depending value. However, the hotel shall not liable for any damage or loss of the property during the property is with the hotel.